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Support

Relematika strives to provide maximum convenience for the user of our products.

One of our priority areas is reducing equipment downtime and prompt solution of technical issues during equipment operation. To manage these challenges, the company has a service department. There are also service centers with the necessary spare parts and accessories in the regions of Russia and the CIS countries.

To get technical advice regarding our equipment or to request the necessary technical documentation, you can contact our technical support service.

For warranty and aftersales questions please contact your assigned sales manager.

Training center
We can provide remote trainings on our products and services by means of webinars. We can arrange a factory visit for you to get acquainted with our company and our products.         
Please send us your detailed request to our email address:

uc@relematika.ru
Technical support and service
Please contact our technical support if you need technical consulting regarding our equipment or technical documentation.
ext. #2112, from 8:00 till 17:00 MSK

Sales contact center
You can contact us to discuss products purchase questions. 


 

FAQ
In order to quickly answer popular questions, we have prepared a "Question-Answer" list. In addition, it is possible to ask a question that interests you.
For the purpose of self-maintenance of our equipment, operation manuals, instructions, technical descriptions are available.
For automating processes in the electric power industry, we have developed special engineering and service software.
For purchasing any of our products, it is enough to fill out an order sheet and then send it to market@relematika.ru


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